Customer Service Representative
Karachi Division, , Pakistan
A customer service representative( Male/ Female) interacts with a company’s customers to provide them with information to address inquiries regarding services.
Job Specification Resolve customer complaints via phone, email, mail.
Use telephones to reach out to customers an emergency situation
Greet customers warmly and ascertain problem or reason for calling.
Suggest solutions when a products malfunctions.
Inform customer of deals and promotions.
Work with customer service manager to ensure proper customer service is being delivered.
Close out or open call records.
Compile reports on overall customer satisfaction.
Inform to customers on alert notification
Information Technology and Services - Karachi, Pakistan About Us Telto pak is a new generation security based powered platform which provides an ideal solution to our customers.
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