Human resources officer

Karachi Division

Rs 2000000 PKR Per annum

Looking for an exhilarating career opportunity where you can create a meaningful impact and become a part of a dynamic team of experts in the information technology industry? Look no further than Xper2 Go Pvt. Ltd!At Xper2 Go, we take pride in delivering exceptional information technology solutions to our clients, and we have been doing so for more than two decades! As a leading information technology management hub, we have revolutionized businesses and enhanced our clients' experience in the digital age. Collaborating with AHT in California’s Silicon Valley and leading in Hospitality solutions nationwide, we get to experience the latest and greatest technological innovations. Our success is fueled by our exceptionally talented and knowledgeable team of engineers who hold world-class certifications, such as Cisco Certified Associates and Microsoft Certified Professionals. We utilize our exceptional partnerships to provide our clients with top-notch managed information technology solutions that keep them ahead of the competition. However, what distinguishes Xper2 Go is our unwavering commitment to our employees. We recognize that our team members are our most valuable asset, and we go to great lengths to ensure that they feel supported, challenged, and fulfilled in their careers with us. Job Overview: The Human Resources Officer will be responsible for overseeing various HR functions within the organization, employee relations, training and development, and HR administration. The ideal candidate will possess strong interpersonal skills, have a deep understanding of HR policies and procedures, and be able to effectively communicate and collaborate with employees at all levels, and assist the head of the Department in all HR related tasks & projects. Core Requirements Communication: Excellent verbal and written communication skills, with the ability to express ideas clearly and listen effectively. Ability to prioritize tasks and duties to ensure efficient and effective completion of work. Customer Service: Exceptional customer service skills, including empathy, sympathy, and understanding. Dependable, honest, and flexible with excellent attention to detail. Possess a pleasant personality, positive attitude, and the ability to work with a diverse staff. Autonomy: Ability to work independently and follow instructions when necessary. Organization: Strong organizational skills, including time management, multitasking, and adaptability. Problem-Solving: Ability to identify problems, gather and analyze information, develop alternative solutions, and resolve issues effectively. Ethical Conduct: Treats people respectfully, upholds organizational values, and works with integrity. Analytical Skills: Possess analytical skills to solve problems effectively. Comfortable working in a fast-paced environment and remaining calm in stressful situations. Job Responsibilities: Employee Relations: Serve as a point of contact for employee inquiries and concerns, providing guidance and support as needed. Mediate conflicts and facilitate resolutions between employees or between employees and management. Conduct exit interviews and analyze feedback to identify trends and areas for improvement. Training and Development: Coordinate and assist the Head of Department in initiating training programs to enhance employee skills and knowledge including identifying the Training Need Analysis, Effect Realization and conducting training programs. HR Administration: Maintain accurate and up-to-date employee records, including personnel files and HR databases. Process employee documentation related to hiring, promotions, transfers, and exit process. Generate reports on HR metrics, such as turnover rates, headcount etc. Act as the Point of Contact for domestic vendors, including medical insurance group, HR Software, and related to employee engagement activities & event management. Prepare, reconcile, and make corrections in payroll for discrepancies as per policy & in coordination with the accountant; Review entries of all employee timesheets in the HRIS system during payroll processing. Assist the HOD in initiating strategic HR activities, including employee engagement initiatives. Undertake any additional tasks assigned by the reporting manager on a need basis. Job Specifications: Bachelor's degree in Human Resources Management, Business Administration, or a related field. Proven experience as an HR officer, HR assistant, or similar role. In-depth knowledge of HR policies, procedures, and best practices. Strong interpersonal and communication skills in English, both verbal and written. Ability to maintain confidentiality and handle sensitive information with discretion. Proficiency in HRIS (Human Resources Information Systems) and MS Office (Word, Excel, Power Point). Additional Requirements: Ability to multitask and prioritize in a fast-paced environment. Strong attention to detail and organizational skills. Willingness to stay updated on industry trends and best practices in HR. Ability to work effectively both independently and as part of a team. The Company Offers: Medical Insurance Paid Time Off Referral Rewards Performance-based Bonus Employee Engagement & Recreational Activities

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