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Responsibilities:
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate back to customers, track, and resolve any issues regarding the service in a timely and
Job Duties & Responsibilities:
Provide excellent customer service and technical support to clients and customers via phone, email, and live chat
Respond to customer inquiries and issues in a timely and efficient manner
Troubleshoot and resolve technical issues with the services
Escalate complex issues to the appropriate department or team membe
Responsibilities:
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
- Collaborate and build relationships with customers to strengthen service competitiveness
- Communicate back to customers, track, and resolve any issues regarding the service in a timely
Job Duties & Responsibilities:
Provide excellent customer service and technical support to clients and customers via phone, email, and live chat
Respond to customer inquiries and issues in a timely and efficient manner
Troubleshoot and resolve technical issues with the services
Escalate complex issues to the appropriate department or team member f
Provide administrative & secretarial support to CEO. Maintain up-to-date filing system and file all Correspondence and minutes of the meetings. Effectively arrange meeting schedules & manage all incoming & outgoing mail. Maintain confidentiality of files and records. Keep management informed by generating and analyzing reports, summarizing informat
Customer Service Specialist - International Lahore, Province of Punjab Description As a Customer Support Executive - International with Abacus, you will be responsible for handling customer issues and inquiries for international clients. This is a full-time, on-site role located in Lahore. You will work closely with clients to provide timely and
Customer Service Specialist - International Lahore, Province of Punjab Description As a Customer Support Executive - International with Abacus, you will be responsible for handling customer issues and inquiries for international clients. This is a full-time, on-site role located in Lahore. You will work closely with clients to provide timely and ef
Responsibilities:
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate back to customers, track, and resolve any issues regarding the service in a timely and effi
Job Source: Abacus Outsourcing
Customer Service Specialist
Lahore, PUNJAB, Pakistan
Omega Tech Solutions is seeking a driven and skilled Customer Service Representative to join our growing team to increase sales, grow our customer base Internationally and contribute to company's rapid growth.
Responsibilities:
Generate Sales from new and on-going customer within allocated time limit from portfolio.
Handle all inbound customer inquiries via phone, email, and chat in a timely and professional manner.
Track all sales activities in company system and keep current by updating account information regularly.
Develop strong, ongoing relationships with prospects and customers.
Coordinate with other team members and departments to optimize the sales effort.
Requirements:
1 year of customer service experience, preferably in an international campaign.
Fluent in verbal and written English communication skills.
Customer-focused with skill in empathy, patience, and conflict resolution.
Ability to maintain accuracy and attention to detail.
Ability to handle a fast-paced and high-pressure work environment.
Freshers are also encouraged to apply with good English communication skills.