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ibex Pakistan
Karachi Division, Pakistan
Overview ibex. Pakistan is looking for a Senior Customer Support Specialist within the Operations department who shall assist our U.S. based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with internationa
Job Source: ibex PakistanEminent4u Private
Karachi Division
As a Customer Service Specialist, your role is pivotal in ensuring positive interactions between a company and its customers. Here's an overview of typical responsibilities and skills associated with this role: What are we looking for?- Engage with customers via telephone to identify and resolve their issues.- Assisting customers with product infor
Job Source: Eminent4u PrivateRoyal Com Solutions & Softwares
Karachi, Sindh, Pakistan
Customer Service Specialist Royal Com Solutions & Softwares, Pakistan Forward your Resume to nexsus.forum @ gmail.com or whatsapp at zero double three one - two five six seven two five six Attention Job Seekers !!! We are looking for people who're addicted of working in Call Center Job and eager to earn money. We need 3 Agents for our Night Shift
Job Source: Royal Com Solutions & SoftwaresRoyal Com Solutions & Softwares
Karachi
Customer Service Specialist Royal Com Solutions & Softwares, Pakistan Forward your Resume to [email protected] or whatsapp at zero double three one - two five six seven two five six Attention Job Seekers !!!We are looking for people who're addicted of working in Call Center Job and eager to earn money. We need 3 Agents for our Night Shift USA
Job Source: Royal Com Solutions & SoftwaresTejar
Karachi Division
Job Information Job Title: Customer Success Specialist Age Bracket: 25-35 years Position Available: 3 Shift Schedule: Mon-Sat 10:00 AM-7:00 PM Area: Block 4, Clifton Tejar is an unrivalled company running an online retail store to offer sustainable and everlasting consumer goods to those who want a massive improvement in their lifestyle. The store
Job Source: TejarIbex Pakistan
Karachi Division
Overview ibex. Pakistan is looking for a Senior Customer Support Specialist within the Operations department who shall assist our U. S. based client’s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with internationa
Job Source: Ibex Pakistanibex
Karachi Division, Pakistan
Senior Customer Service Specialist ibex, Pakistan Now earn upro 100K without sales or targets !!! Overview We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer
Job Source: ibexUnspecified
Karachi Division
Industry: Customer Service Location: Karachi Ab Network is actively hiring fresh and experienced professionals for the position of Customer Service Specialist for one of its inbound = international campaign TCL + ESPN channel activation for us. Benefits: -basic pay 40k. incentive 15k and additional bonuses on exceptional performance.– Secure & p
Job Source: UnspecifiedKarachi Division, , Pakistan
Job Information
Job Title: Customer Success Specialist
Age Bracket : 25-35 years
Position Available: 3
Shift Schedule: Mon-Sat 10:00 AM-7:00 PM
Area: Block 4, Clifton
Tejar is an unrivalled company running an online retail store to offer sustainable and everlasting consumer goods to those who want a massive improvement in their lifestyle. The store exudes a wide variety of products, with its baseline in electronics and touching the niche of beauty and fashion. Back-to-back product acquisitions from across the globe and huge model range of multitude products within an individual niche are some of the prominent reason why we have a reliable customer base. With innovation and customer experience as our paradigm of operations and services, we are a rapidly-growing entity looking to expand our optimal team of doers.
Role Overview
Tejar is looking for a customer success specialist who is passionate about customer experience and nurturing long-term customer relations. The individual must be able to manage large amounts of incoming calls to take payment information and other pertinent data such as addresses and phone numbers. He/She will be responsible for catering to the customers’ queries about products and the company’s policies regulating around the products. He/She must be competent and active enough to communicate with customers through various channels.
Disclaimer: This is not a sales target based job.
Job Responsibilities
Cater to customers via chat support, emails, social media platform and calls with enthusiasm and active listening
Meet customer success KPIs of response time, average handling time, and Customer Satisfaction (CSAT)
Identify issues with customers, investigate queries, and report issues and/or suggest potential ideas to improve the customer lifecycle
Work with team members to test and improve performance using the Customer Relationship Management software
Job Requirements
Bachelor’s degree (any)
Minimum of 2+ years of experience in customer support/service
Proficiency in English and Urdu Languages
Outstanding verbal and written communication skills
Sound digital literacy and knowledge of CRMs, and MS Office
Flexibility and adaptability to cater to multicultural customers
Resilient to learn and adapt new approaches to improve customer experience
Background in the e-commerce industry is preferable
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Customer Service Specialist jobs in Karachi Division, , Pakistan
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