IT Support Engineer
Lahore, PUNJAB, Pakistan
Line of Service
Internal Firm Services Industry/Sector
Not Applicable Specialism
IFS - Information Technology (IT) Management Level
Administrative Job Description & Summary
A career in our Internal Firm Services Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
At the Administrative level, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.
In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
Responsibilities:
Consulting with IT managers and other departments as required.
Providing IT assistance to staff.
Resolving logged errors in a timely manner.
Monitoring hardware, software, and system performance metrics.
Updating computer software. as well as upgrading hardware and systems.
Maintaining databases and ensuring system security.
Documenting processes and performing diagnostic tests.
Keeping track of technological advancements and trends in IT support.
Requirements:
A bachelor's degree in computer science, information technology, or similar.
1-2 years of experience as an IT support engineer.
Exceptional ability to provide technical support and resolve queries.
In-depth knowledge of computer hardware, software, and networks.
Proficiency in IT helpdesk.
Experience in documenting processes and monitoring performance metrics.
Ability to keep up with technical innovation and trends in IT support.
Exceptional interpersonal and communication skills.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred: Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified Available for Work Visa Sponsorship?
No Government Clearance Required?
No Job Posting End Date
About Us You know us. We want to know you.
Your career is just that; yours. You choose it. You live it. You make it happen.To get the best from it, you need the best opportunities. That’s why opportunities are at the heart of a career with us. Opportunities for you to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
#J-18808-Ljbffr